Contact Customer Service

For your convenience, we offer numerous ways for you to contact our customer service department:

  • By phone: Toll Free at (800) 793-3876, Mon - Sat between the hours of 9:00 am and 5:00 pm EST.
  • Holiday hours in November and December 8:00 am to 10:00 pm EST, 7 days a week.
  • By email: Send an email to our Mail Order Manager at RAnderson@riverstreetsweets.com for a quick reply.
  • Live chat: Click on the live chat icon in the upper right of our website to chat online, with a customer service representative during regular business hours.