How to Order:
You can order 24 hours a day by any of the following methods:
By Phone: (800)793-3876
By Fax: (912)234-1584
Online: www.riverstreetsweets.com
By Mail: P.O.Box 1265, Savannah, GA 31402
For Corporate Orders: (800)627-6175
Standard Delivery
We ship Monday through Friday via UPS. Most orders are processed within 24-48 hours and will arrive within 5-8 business days. We cannot ship to P.O. Boxes. Shipping charges are calculated by finding the merchandise total per address on the Standard Delivery Chart.
Warm Weather / Summer Shipments
Special shipping and handling will be required for all chocolate shipments May through September. Shipping is restricted to Monday - Thursday durring thsi time to avoid weekend transit. Please call 1-800-793-3876 or view our Warm Weather Shiping Policy page for more information.
Sales Tax
We must collect 7% of all merchandise value for orders shipped to addresses in Georgia.
Substitutions
If the item you ordered is unavailable or does not meet our standards, we will ship an item of equal or greater value and include a substitution letter.
Specials, Discounts and Coupons
River Street Sweets will occasionally offer coupons and specials, as well as discounted and free shipping on select items. Only one special offer can apply to any given order. Coupons and promotional codes cannot be used in conjunction with any other offers, discounts, coupons, promotional codes or shipping specials etc.
Shipments Outside the 48 Continental States
Alaska and Hawaii orders will be charged the standard delivery plus $10.00 and will be sent via US Postal Service.
International: All orders going outside the U.S. will be charged standard delivery plus 100% of the order total. Sorry, Express Delivery is not available for these orders. If you would like to ship internationally, please call and speak with one of our representatives at (800)793-3876.
Correct Addresses
Please check all your addresses carefully. We cannot be responsible for lost or late shipments due to incorrect addresses.
Customer Service
For questions about your order, call (800)627-6175 from 9:00 a.m. to 5:00 p.m., Monday - Saturday. Please notify us of any problem with your order within 48 hours of receiving it.