May 11, 2020
Nancy Curdy SNELLVILLE, GA
The ice had melted when delivered and they weren't frozen, not sure if they were supposed to be....but were very 'mushy'. She refrigerated them to firm them up....I had a piece the next day...the icing was yummy but the cake seemed stale. not quite the wonderful treat I had hoped for for Mother's Day for Catherine
Owner Response: Thank you for taking the time to provide a review. It is normal for our cakes to be thawed upon arrival and for the dry ice to be gone. Putting them in the freezer or refrigerator for a couple of hours is exactly what we recommend! It will firm the icing back up, as you found, and protect the frosting from damage when the protective plastic is removed. While I am glad to hear that the icing was yummy, the cake should also be yummy as well. I am very sorry that this was not your experience and I know that our customer service representatives will be happy to help make this right. I hope you will contact them at your earliest convenience. They can be reached at 1-800-793-3876 or email@example.com.
Decadent and Delicious
May 4, 2020
Marjorie Atlanta, GA
Sent as a birthday present. They loved each of the cakes.
Great cakes !!
Apr 13, 2020
Gerry Votilla West Mifflin, PA
I am enjoying the trio of cakes that I just purchased. Since it would be hard to eat a large cake these cakes fit the bill. The cakes are moist and delicious.
Apr 13, 2020
Dave Depp Oakdale , PA
Purchase was a gift for a family member but it arrived promptly and was told that it was very delicious, and very fresh. Was a great gift
Apr 7, 2020
Leo Martel Raymond, NH
Somewhat disappointed. I found the cakes to be dry after they were defrosted.,
Owner Response: Thank you for taking the time to provide a review. I am sorry that the cakes that you received were not up to our normal standards. I know that our customer service representatives will be more than happy to help with this and I hope that you will contact them at your earliest convenience. They can be reached at 1-800-793-3876 or firstname.lastname@example.org.
Apr 2, 2020
Marsha S Moore Savannah, GA
Such an easy way to send a sweet remembrance to family and/or friends. It's especially easy to send after the first order as addresses are saved. There's no recipient ever that hasn't been thrilled by a package I've sent from River Street Sweets!