Custom Bear Claw Quartet Box

Our gourmet treats are handmade with the finest fresh ingredients. Because they are fresh and perishable, we recommend enjoying them as soon as possible for the best flavor, texture, and overall experience.

The shelf life listed below is based on proper storage in a climate-controlled environment that does not exceed 75°F, unless refrigeration is specifically noted.

General Storage Guidelines

Store your sweets in a cool, dry place away from direct sunlight, heat, and humidity. Do not leave products in a warm vehicle, near a window, or in any area where temperatures may rise above 75°F.

For best results, keep products in their original packaging until ready to enjoy.

Allergy Alert

Products may contain or come into contact with:

Milk, eggs, tree nuts including cashews, almonds, pecans, and pistachios, peanuts, and soy.

World Famous Pralines®

Shelf Life: 14 days

For the best experience, enjoy World Famous Pralines® within 14 days of receipt. Store in a cool, dry, climate-controlled area and keep away from heat and humidity.

From May through mid-October, our Warm Weather Shipping policy helps protect temperature-sensitive sweets so they arrive in the best condition possible. When an order includes items that require special handling, a $6 Warm Weather Shipping service fee will automatically be applied at checkout.

Warm Weather Shipping Cost

Orders containing temperature-sensitive items require Warm Weather Shipping at an additional cost of $6 per address where the upgrade is applied.

This fee helps cover the cost of special packaging, which may include insulated shipping materials, cold packs, and express shipping when needed.

Insulated Packaging & Cold Packs

During warm weather months, orders containing chocolate and other heat-sensitive items are packed with insulation sleeves and frozen gel packs. This packaging is designed to help protect product quality for up to 2 days in transit.

Cold packs will gradually thaw during shipping. Any shipment traveling outside of our standard 2-day delivery area may require express shipping to help ensure the order arrives in the best possible condition.

Shipping Days for Heat-Sensitive Items

From May through mid-October, heat-sensitive items ship Monday through Wednesday only. This helps prevent packages from sitting in a FedEx facility or truck over the weekend.

Please make sure someone is available to receive the package and move it indoors to an air-conditioned space as soon as possible. FedEx may leave packages at the door if no one is home. River Street Sweets cannot be responsible for melting or damage caused by packages being left outside after delivery.

Apple Orders

Apple orders are automatically upgraded to express shipping due to their perishability. They ship separately from the rest of your order in specially made coolers.

Apples cannot be shipped to PO boxes, military addresses, Alaska, or Hawaii.

Military Addresses, PO Boxes, Alaska & Hawaii

Some of our most perishable items cannot ship to military addresses, PO boxes, Alaska, or Hawaii. This includes bakery items and apples.

We are happy to help you choose the right gift for your destination so it arrives in the best condition possible. For assistance, please call our Gift Specialist at 1-800-793-3876 for a one-on-one consultation.