Privacy policy
OUR COMMITMENT TO YOUR PRIVACY AND SECURITY (updated 05/25/18)
River Street Sweets believes that your privacy is important, and we—like you—care about how your information is used. We respect and value the privacy of everyone who uses our services.
We only collect and use information in ways that are useful to you, and in a manner consistent with your rights and our obligations under the law. In accordance with the EU General Data Protection Regulations, we have expanded our privacy policy to be more transparent and to provide additional tools for contacting River Street Sweets about your privacy and preferences.
THE INFORMATION WE COLLECT
Some information is optional and not required for all services. Some data is collected automatically by our website. Other data is collected only if you voluntarily submit it and consent to us using it for the services you request—for example, when signing up for an account and placing an order.
Depending on your service request, we may collect some or all of the following:
- Name and company name
- Billing and payment information
- Contact and shipping information, such as address, email address, and telephone numbers
- Recipient's name and address
- IP address, web browser type and version, and operating system
- A list of URLs starting with a referring site, and your online activity
HOW WE USE YOUR INFORMATION
We use your data to provide the best possible products and services to you. This includes:
- Providing and managing your account
- Providing and managing your access to our website
- Supplying our products and services to you
- Responding to communications from you
- Supplying email newsletters that you have subscribed to
- Analyzing your use of our services and gathering feedback so we can continually improve your experience
With your permission and/or where permitted by law, we may also use your data for marketing purposes. This may include contacting you by email and/or telephone with information and order services.
We will not send you any unsolicited marketing or spam. We take all reasonable steps to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications Regulations.
Occasionally, and only with your permission, we may share limited information with other related and reputable companies in our family of brands, in accordance with current privacy laws. We will gladly mark your customer record as "do not share" if you wish.
We never use or share personally identifiable information provided to us in ways unrelated to the ones described above.
OUR COMMITMENT TO DATA SECURITY
We ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
riverstreetsweets.com secures your private information online using SSL Encrypted Data Transmission with Authorize.net, as well as HTTPS online security with Commerce V3. Additionally, we hold our data processing platforms accountable to maintain compliance with all data security laws.
HOW CAN YOU CONTROL YOUR DATA?
When you submit information to us, you have options to restrict the use of your data. You may limit or withdraw your consent for us to use your personal data, and we will update or delete your data from our systems as requested.
To make this easier, we provide multiple ways to manage your email subscriptions, mail subscriptions, and online account—as well as personal service to assist you in updating your information.
HOW TO CONTACT US
Should you have questions or concerns about these privacy policies, or wish to modify or unsubscribe from any of our services, please contact us. We are happy to help.
Mail to:
River Street Sweets PO Box 1265 Savannah, GA 31402
Call:
1-800-793-3876
Manage your online account:
Log in here: MY ACCOUNT
Update your email preferences online using the link at the bottom of any email, or email us directly at customerservice@riverstreetsweets.com and we will process the request for you.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
