How To Order


Begin shopping now and checkout through our site 24/7 to make your recipient's day sweet.

Alternatively, you may log in and view your gift list and even past orders to easily re-order handmade gifts. 

You may also view our catalog at any time to browse the season's latest sweets and click on any gifts you may be interested in.

Additional ordering methods include: 
By Phone: (800) 793-3876  at available hours 
By Fax: (912) 234-1584
By Mail: P.O.Box 1265, Savannah, GA 31402
For Corporate or Bulk Orders: (844) 379-3387 

View Our Shipping Information and see Our Policies for additional information, or simply Contact Us for additional questions. 

Standard Delivery
We ship Monday through Friday via UPS. Most orders are processed within 24-48 hours and will arrive within 5-8 business days. Shipping charges are calculated by finding the merchandise total per address on the Standard Delivery Chart.

Warm Weather / Summer Shipments
Special shipping and handling will be required for all chocolate shipments May through September. Shipping of these items is restricted to Monday - Wednesday during this time to avoid weekend transit. Please call 1-800-793-3876 or view our Warm Weather Shipping Policy page for more information.

Sales Tax
Sales tax is calculated based on the state your order is shipped to, in accordance with ecommerce regulations per state

If the item you ordered is unavailable or does not meet our standards, we will ship an item of equal or greater value and include a substitution letter.

Gift Messages
Gift messages are printed directly on the shipping label and applied to the outside of the package. Please use proper discretion in how your message reads. Inappropriate language may be censored. Click here to view an example of how a gift message will appear on a shipping label

Specials, Discounts and Coupons
River Street Sweets will occasionally offer coupons and specials, as well as discounted and free shipping on select items. Only one special offer can apply to any given order. Coupons and promotional codes cannot be used in conjunction with any other offers, discounts, coupons, promotional codes or shipping specials etc.

Shipments Outside the 48 Continental States
Alaska, Hawaii and US Virgin Island orders will be charged the standard delivery plus $10.00 per item, and will be sent via US Postal Service.
International: *** Please note that we are not currently able to ship our products to international addresses.

Correct Addresses
Please check all your addresses carefully. We cannot be responsible for lost or late shipments due to incorrect addresses.

Customer Service
For questions about your order, call (800) 627-6175 from 9:00 a.m. to 5:00 p.m., Monday - Friday. Please notify us of any problem with your order within 48 hours of receiving it.