"I have to say that Rebecca is the epitome of customer service. She makes me feel as though my order is the most important thing she has to do that day, which we both know isn't true. Her style and customer service rapport is virtually unheard of in this day and time. She is courteous, attentive, detail oriented and just totally awesome! My family loves your product. For the first time in my life I am living away from my entire family. Having ways to remind them I'm still there is very important to me so Rebecca's care and concern is an unmeasurable reward. That coupled with the best products I've ever tasted is a perfect way for me to stay connected. Thank you,"
"I can go anywhere for great gifts, but great customer service is hard to come by these days. I've learned that at River Street Sweets, you pride yourself on both! You've got my business and my recommendations!"
Marcy - Media Source
"I have been ordering candies from RSS for several years during the holidays. Recently, I needed to send a business gift to Houston. I made a mistake about the shipping date and the product arrived on Friday and had to sit in a truck over the weekend. When I realized this, I called customer service and they immediately reshipped the gifts overnight for me. What wonderful service. Thank you so much.."
"We received so many notes, cards and letters about the pecans last year that I had to use River Street one more time!!! They were the talk of the season from our clients."
J. Baker - W.J. Alexander & Associates, P.C.
"Many of the attorneys received thank you notes from their clients to whom you sent holiday candies to. It all went very smoothly, and we do look forward to repeating the gesture with you next holiday."
C.Stanton - Needle & Rosenberg, P.C.
"River Street Sweets is exceptionally reliable and efficient in sending holiday gifts to business clients throughout the world. From Paris to Berlin to Riyadh, their glazed pecans are a much appreciated "American" gift.”
Mark E. Mazo - HOGAN & HARTSON L.L.P.
“The only people who are more excited about River Street Sweets than I am are my clients. These candies are without equal. They always arrive promptly and at their freshest. The customer service never fails to exceed my expectations. I've been using them for all of my corporate gift giving and have no intention of ever switching. In fact, now I use them for all of my personal gift giving too!”
Ron Correa - The Carcannon Corporation
“Great Job! I will be recommending your company to many others. I am very pleased with your service. Merry Christmas and Happy Holidays!”
Gary Cardinale - World Wide Bonding Agency
"I can always count on River Street Sweets for delicious Pralines and excellent customer service. Your mail order is a great way to send gifts. Our clients just love your handmade candies, especially the Bear Claws!!"
Brian Smith - Field Representative - Guardian Life Insurance Company of America
“The highlight of my husband’s retirement bash in Los Angeles, CA was your Pralines and Bear Claws. They left an incredible impression and overshadowed the sumptuous dinner provided by Wolfgang Puck. To this day, we receive requests to ship boxes of your fabulous confections to the West Coast. Thanks for a fine quality product we can count on time after time.”
Dore Ayers - Affair of the Arte
“I bought Pralines for my coworkers not too long ago. They went from stressed out to feeling like they were in heaven.”
Y. Vojdani - Duluth, GA
“I want to tell you that your company made my niece, an Army sergeant serving in Iraq, very happy for Christmas. Her present of pralines arrived in Iraq... I will always remember my experience with your company, from the thoughtful and considerate customer service when I placed my order, the dependability of your shipping treats to my niece in war-torn Iraq, and the delectability of your product to bring back a cherished memory that we shared while she was home on leave this past April.”
“I've ordered twice from you and both were a huge success. My family loves the bear claws and your fudge and pralines are outrageously good. What a great product you have!”
“I was extremely pleased; my family makes pralines at Christmas time, but they are hard to get right in the summer, so I ordered these for a party. Everyone loved them, and my grandmother (91) said they were as good as the family recipe. ”
A. PriceMattoon, IL
“I have to say you all have the best customer service I have experienced... you have such a personal touch. This is a huge factor in why I will continue to order from your company. ”
“Fantastic products, great service.”
S. Townsend - Athens, GA